Nicos Andronicou is the CEO of online multistore WaysExpress.com and Smart Discount Shops in Limassol. He has vast experience in retail and ecommerce, servicing thousands of customer every month in Cyprus and in 30 European countries. WaysExpress.com is on a fast growth track for the past 6 years, offering the greatest selection of products at low prices. Nicos graduated from Radford University USA and a huge fan of the philosophy that success is the result of hard and relentless work effort.
Key Points:
-Acknowledge the differences between physical vs online store - Communication is key when it comes to customer experience
- Build customer trust
Results:
- Identify the needs of your customers
- Identify the profile of your customer database
- Keep up with technological updates
- Optimize last mile deliveries efficiently
Value:
- Increase sales and reduce costs by deploying efficient operations
- Build a solid long term business online